Last Updated: December 23, 2025

This Privacy Policy describes how SitList (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you use our mobile application (the “App”). By using the App, you agree to the practices described below.

1. Information We Collect

We collect the following categories of information to provide and improve the SitList platform.

1.1 Information You Provide to Us

We collect personal information that you voluntarily submit while using the App, including:

• Full Name
• Date of Birth
• Phone Number
• Email Address
• Home Address
• Payment Information (processed securely through third-party payment providers; SitList does not store full payment card details)
• Baby or Pet Information (such as name, age, routines, special needs, preferences)
• Messages and communications sent through the App, including requests, bookings, and chat messages
• Profile information, preferences, or any other data you choose to share

1.2 Automatically Collected Information

When you use the App, we may automatically collect:

• Device information (device model, OS version, unique device identifiers)
• Log data (app interactions, timestamps, crash reports, diagnostic data)
• IP address
• Location data (only if you grant permission)
• General device status used for security or fraud detection

1.3 Permissions We Request

To provide core features, the App may request the following permissions:

• Location Access – To help match users with nearby service providers or customers
• Phone Access – For call functionality and identity verification
• Notifications – For booking updates, alerts, and communication

You may enable or disable permissions at any time in your device settings.

1.4 Information from Third Parties

We may receive data from:

• Authentication providers (Google, Apple, etc.)
• Payment processors
• Analytics and crash-reporting tools (e.g., Firebase)

2. How We Use Your Information

We use your information to:

• Create and manage your SitList account
• Facilitate connections, bookings, and communication between users
• Process payments and receipts
• Provide location-based services and match you with nearby providers
• Ensure safety, fraud prevention, and identity verification
• Improve the App’s functionality, performance, and user experience
• Respond to customer service requests
• Comply with legal and regulatory requirements

3. How We Share Your Information

3.1 Service Providers

We may share information with trusted third parties assisting with:

• Hosting
• Payment processing
• Analytics
• Customer support
• Identity and security verification

These providers only receive the information necessary to perform their services.

3.2 Other Users

Certain information may be visible to other users when necessary to support bookings or communication (e.g., name, baby/pet details relevant to care requests).

3.3 Legal Requirements

We may disclose information to:

• Comply with laws or legal requests
• Protect the rights, safety, and property of SitList and its users

3.4 Business Transfers

If SitList undergoes a merger or acquisition, your information may be transferred to the new entity.

We do not sell your personal information.

4. Data Retention

We retain personal data only as long as needed for:

• Providing the SitList service
• Legal compliance
• Dispute resolution
• Fraud prevention

You may request deletion at any time.

5. Security

We use administrative, technical, and physical safeguards to protect your information, including:

• Encryption
• Secure data storage
• Identity verification
• Restricted access controls

No system is completely secure, but we take reasonable measures to protect your data.

6. Your Rights

Depending on your location, you may have rights to:

• Access your information
• Update or correct data
• Request deletion
• Restrict or object to processing
• Withdraw permissions
• Obtain a copy of your personal data

To submit a request, contact support@sit-list.com.

7. Children’s Privacy

SitList’s Sitting Job is not intended for children under 14.
We do not knowingly collect data from minors without consent.
If you believe we collected such data, contact us to remove it.

8. Third-Party Links

The App may include links or integrations with external services. We are not responsible for their privacy practices.

9. International Data Transfers

Your information may be stored or processed in different countries.
We take steps to ensure data protection in accordance with applicable laws.

10. Emergency Contact Privacy

At SitList, parents or guardians may provide up to three emergency contacts within their profile. These emergency contacts are intended solely for use in the event of an emergency that occurs during pet sitting or babysitting services.

Emergency contact information is used only to send an emergency message through the SitList application. In the event of an emergency, the sitter is given the option within the SitList app to trigger an emergency notification. The message is sent automatically by the SitList system to the designated emergency contacts. Sitters do not have direct access to the emergency contact’s personal information, including phone numbers.

All emergency contact details are voluntarily provided by the parent or guardian through the SitList application, and consent for their use is confirmed by the parent at the time of submission. SitList does not use emergency contact information for marketing, promotional, or non-emergency purposes, and this information is not sold or shared with third parties.

SitList takes reasonable measures to protect emergency contact information and ensures it is used strictly in accordance with this policy. For the emergency contact system flow, click here.

11. Changes to This Policy

We reserve the right to update this Privacy Policy periodically.
The “Last Updated” date will reflect the most recent version.

12. Contact Us

For questions or privacy-related requests:

SitList Support
Email: support@sit-list.com
Address: Austin, TX