Emergency Contact

Emergency Contact System Flow

1. Parent Setup
   The parent or guardian adds up to three emergency contacts in their SitList profile.
   • Emergency contact details are entered voluntarily by the parent.
   • Parent consent is collected at the time the information is submitted.
2. Secure Storage
   Emergency contact information is securely stored within the SitList system.
   • This information is protected and not visible to sitters.
   • SitList does not use the information for any purpose other than emergencies.
3. Emergency Occurrence
   An emergency occurs during a pet sitting or babysitting session.
4. Sitter Action
   The sitter accesses the emergency option within the SitList app.
   • The sitter selects the emergency action without viewing any contact details.
   • Sitters do not have access to emergency contact phone numbers or personal information.
5. System Notification
   The SitList system automatically sends an emergency message to the parent-designated emergency contacts.
   • Messages are sent only through the SitList system.
   • No contact information is shared with the sitter.
6. Emergency Contact Alerted
   Emergency contacts receive the message and can respond according to the situation.
7. Post-Emergency Handling
   Emergency contact information remains stored securely and continues to be governed by SitList’s privacy policy.

Image: Screenshot from the application requesting consent during parent’s sign up in SitList.